Privacy Policy

This Privacy Policy describes how companies within the Divisions Label Group may handle personal information in connection with their businesses, websites and services. This includes record labels and recorded music, artist and label services, music distribution, publishing and rights administration, royalty reporting and payment services, marketing and promotion, licensing, events, recruitment and related digital services.

The company operating the website or service, or named in your agreement or the notice shown when information is collected, is responsible for that processing. Group companies may act separately or together as controllers where the law permits. This group-wide notice provides a common overview; a service-specific notice or agreement supplements it and takes precedence for the service it describes if there is a conflict. Not every group company provides every service listed here.

1. Information we may handle

The information involved depends on the service and your relationship with the relevant company. It may include:

  • contact and identity details, such as your name, business contact information, professional profile and, where needed, verification details;
  • artist, label, supplier, partner, employee or representative information, including communications, agreements, project information and business records;
  • music and rights information, such as repertoire, recordings, compositions, contributor credits, identifiers, ownership and licensing details, release metadata, usage reports and rights claims;
  • account, royalty and transaction information, which may include account credentials, statements, payment instructions, tax details and payment history when a relevant service or agreement requires them;
  • campaign and service information, such as promotional materials, audience or campaign metrics, distribution activity and service requests; and
  • technical and usage information, such as IP address, device and browser details, log data, pages or features used, approximate location derived from technical data, and cookie or similar technology identifiers where enabled.

We may receive information directly from you, from the company you represent, from artists, labels, distributors, platforms, collection societies, business partners, publicly available sources or service providers. We will explain any additional or sensitive information requested in the relevant context.

A service may not collect every category described above. For example, this public website does not currently provide account registration, royalty reporting, payment processing or a contact form. Do not send credentials, payment details or other confidential information through general website channels.

2. How information may be used

Depending on the relationship and applicable law, information may be used to:

  • operate websites, portals and services, and provide label, artist, distribution, publishing, royalty, marketing, licensing or other contracted services;
  • administer rights, repertoire, releases, royalty calculations, statements, payments, licenses and business relationships;
  • communicate with you, respond to requests and provide support;
  • promote music, artists, labels, releases or services, subject to applicable marketing and privacy requirements;
  • maintain security, prevent fraud or misuse, troubleshoot and improve our services;
  • meet legal, regulatory, accounting and reporting obligations, and establish or defend legal claims; and
  • evaluate or complete a business reorganisation or transaction, subject to applicable law.

Where required by law, the responsible company relies on an applicable legal basis, which may include performing a contract or taking steps at your request, complying with a legal obligation, legitimate interests balanced against your rights, or consent. You may withdraw consent where processing relies on it; withdrawal does not affect processing already carried out lawfully.

3. How information may be shared

Information may be shared, as appropriate and subject to safeguards, with the group company responsible for a service; service providers that host, secure or support our operations; distributors, streaming platforms, collection societies, sub-publishers, licensees, payment providers and other parties needed to administer music or deliver a contracted service; professional advisers and insurers; and public authorities or other parties when required by law or necessary to protect rights and safety.

The relevant company may also share information as part of a corporate transaction or restructuring. We do not sell personal information in exchange for money. Certain privacy laws define targeted advertising or other disclosures as a “sale” or “sharing”; any rights or choices that apply to those activities will be described in the relevant service notice.

4. Cookies and similar technologies

The technologies used differ by website and service. See the Cookie Policy and any cookie notice or preference tool presented by the particular property. The Divisions Label Group public website currently does not intentionally set analytics or advertising cookies or load marketing pixels.

5. International processing

Our group companies, platforms and service providers may process information in countries other than where you live. Where applicable law requires safeguards for an international transfer, the responsible company will use an appropriate transfer mechanism and supplementary protections as required.

6. Retention and security

Information is retained for as long as reasonably needed for the purpose for which it was collected, including to provide services, administer rights and payments, meet legal or accounting requirements, resolve disputes and protect our operations. Retention periods vary by service and record type.

The relevant company uses technical and organisational measures appropriate to the information and risks. No transmission or storage system can be guaranteed completely secure.

7. Your rights and choices

Depending on your location and applicable law, you may have rights to access, correct, delete or receive a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to complain to a data protection authority. Some laws also provide rights to opt out of targeted advertising, certain disclosures, or profiling, and to appeal a decision about a request.

To exercise a right, contact the company responsible for the service using the contact details in your agreement, account or service notice. We may need to verify your identity, and exceptions may apply. Marketing messages can generally be stopped using the unsubscribe option in the message.

8. Children

Our services are not generally intended for children to use independently. Where a service is directed to or used by a minor artist or contributor, the relevant company will handle information and obtain any required permissions in accordance with applicable law and the service-specific arrangements.

9. Other websites and services

A link to a third-party platform or a service operated independently does not make that service part of the group. Its operator’s privacy notice applies to information it collects. A group company’s subsidiary, label, partner or service may also provide a more specific notice for its own activities.

10. Changes to this Policy

We may update this Policy as our businesses, services or legal requirements change. The date at the top indicates when it was last revised. Material or legally required changes will be communicated as required by law.

11. Contact

Direct privacy requests to the company responsible for the relevant website, service or business relationship, using the contact details provided there or in your agreement. Current legal contacts include:

If the responsible company is not listed, use the legal or privacy contact shown on the relevant service or in your existing relationship with that company.